January 27, 2020
Your privacy is critically important to us. At Highland Hills Church (“Highland Hill” “we”, “us”, “our”), we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop or operate our products or services, or protect our rights.
We don’t store personal information on our servers or the offsite servers of the third-party service providers we use to provide our core services unless required for the on-going operation of one of our services.
In our social networking and mobile application products, we aim to make it as simple as possible for you to control what is visible to the public, seen by search engines, kept private, and permanently deleted.
Highland Hills operates a mobile application (the “Application”). It is Highland Hills’ policy to respect the privacy of the Application’s users (“you”, “your”) regarding any information collected through the Application.
Highland Hillscollects, or may have a third-party service providers collect, non-personally-identifying information of the sort that mobile applications typically make available, such as the type of device using the Application, the operating system, location information, and aggregated user statistics. For instance, Highland Hills may monitor the most popular features of the Application. Highland Hill’s purpose in collecting non-personally-identifying information is to better understand how users utilize the Application. From time to time, Highland Hill may release non-personally-identifying information in the aggregate, e.g., by publishing or disclosing to third parties a report on trends in the usage of the Application or of mobile applications including the Application.
Certain users of the Application choose to interact with Highland Hill in ways that require Highland Hill to gather personally-identifying information. The amount and type of information that Highland Hill gathers depends on the nature of the interaction. For example, we ask users who log in to a social network through the Application to provide a username and an email address. Those who engage in transactions with Highland Hill are asked to provide additional personally-identifying information, including, as necessary, their first and last name, physical address, telephone number, and additional data such as financial information required to process those transactions. In each case, Highland Hill collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user interaction with Highland Hill does not share personally-identifying information other than as described below. Users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Application-related activities.
Sharing of Personally-Identifying Information
Highland Hill shares personally-identifying information only with those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Highland Hills behalf or to provide services available through the Application, and (ii) that have agreed not to disclose it to others. For instance, Highland Hill uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, data storage, and related technology required to run the services available through the Application. Some of those employees, contractors and affiliated organizations may be located outside of your home country. Highland Hill will not rent or sell personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Highland Hill discloses personally-identifying information only when required to do so by law, or when Highland Hill believes in good faith that disclosure is reasonably necessary to protect the property or rights of Highland Hill, third parties or the public at large.
Use of Email Addresses and Push Notifications
If you have supplied your email address as part of your use of the Application, Highland Hill may, subject to the applicable law, occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with Highland Hill and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
With your consent, Highland Hill may also send push notifications or alerts to the device you use to access the Application. Such notifications can reach you even when you are not logged in to the Application or the Application is not running on your device. Highland Hill uses push notifications to send you messages related to the services provided through the Application or to make available to you general information regarding Highland Hill and its products. You can deactivate push notifications in the settings of the Application or of your device at any time.
Your email address is uploaded to a third party API to track user engagement: http://analytics.lb.mobileapphelper.com/api/record/record_action.php. This helps us improve application experience and keep you up to date with the features that you may enjoy.
Protection of Information
Highland Hill takes all measures reasonably necessary to protect your personally identifiable information against unauthorized access, use, alteration, loss, or destruction.
Neither Highland Hill nor any third party engages in the collection of personally-identifiable information about your online activities over time and across third-party websites or online services when you are accessing or using the Application. For this reason, the Application does not respond to “Do Not Track” signals or other mechanisms providing you the ability to exercise choice regarding the collection of such information.
The Application is not directed and should not be available to children under 13 years of age. We do not knowingly collect any kind of personal information from children under 13 years of age. If you are under the age of 13, do not use the Application or otherwise provide us with personal information. If we become aware that such information has been collected, we will immediately delete such information. If any parent or guardian learns or otherwise becomes aware of a child under 13 years of age using the Application or otherwise providing personal information to us, please contact us.
Review of and Changes to Personally-Identifying Information
Email us at https://www.highlandhillschurch.com/contact to find out what personally-identifying information we have collected about you and request any necessary changes.
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EEA Supplemental Privacy Statement
Scope of This Supplemental Statement
Controller and EU Representative
Highland Hills Church, [complete address], operates the Application and is the controller of any personal data collected or otherwise processed on or through the Application.
Purposes and Legal bases for processing
We process your personal data on several different legal bases, as follows:
- Based on necessity to enter into or perform a contract with you – we need to process your personal data to enter into an agreement with you to perform contractual obligations, to respond to related questions and requests from you, or provide customer support.
- Based on legitimate interests – we process personal data from you
to let you post contributions to blogs or forums accessible through the Application;
for the security and safety of the Application, our IT connected to the Application and the users of the Application;
to detect and prevent fraud; or
to protect and defend the rights or property of others, or our own rights and interests.
- Based on compliance with legal obligations – we may need to process your personal data to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process;
- Based on your prior consent – we process personal data from you
to track and analyze your activities in the Application. Detailed information about the analytics solutions used in the Application can be found immediately below:
Name and Provider of Solution Personal Data Processed by Solution Purpose of Solution Retention Period Applicable to Personal Data Your Choice Regarding the Solution
BiznessApps.com Information on your use of the Application, including, without limitation, your IP address, when you started and stopped using it, your location, the app used, your device information, and which app “tabs” you used. Evaluating your use of the Application, compiling reports on user activity for us and providing other services relating to user activity and Application usage to us Until your consent is withdrawn. You are free to withdraw your consent at any time with future effect. You can prevent future analysis of your use of the Application by deactivating the solution in the Application’s settings page.
Cookies Used in the Application
The cookies we use can be categorized as follows:
Strictly Necessary Cookies These are cookies that are required for the operation of the Application or of certain parts thereof. They either serve the sole purpose of carrying out network transmissions or are strictly necessary in order for us to provide an online service explicitly requested by you.
Analytics/Performance Cookies These cookies allow us to carry out analytics or other forms of audience measuring such as seeing how users move around the Application. This helps us to improve the way the Application works, for example, by ensuring that users are easily finding what they are looking for.
The following cookies are used in the Application:
Who Places the Cookie?
When Is Cookie Enabled/Does It Expire?
When session begins; 24 hours later
Linking PWA user to his/her app and data.[app_code]_m
When session begins; 24 hours later
Stores data in-between pages, e.g. partial food ordering[app_code]_m_history
When session begins; 24 hours later
Enable “back” button functionality
Strictly Necessary, and Analytics
When session begins; 48 hours later
Identify user anonymously/uniquely, for e.g. keeping track of a food order on the server side. (duih is a hash of device_user_id). Also used to track usage for custom analytics.
When session begins ; never
Show the correct device-local time of events, food ordering times, etc
When session begins; never
(PWA) Used to store the device_user_id/duih on the device’s local storage, so that the device can continue to be identified as the same each time the app opens.
Marketing Communications to You
When creating a user account or when using the notification functionality of the Application, you can register to receive newsletters or similar information on our products or services or the products or services of our affiliated companies. As part of the registration process, we ask you to provide us with certain information. Such information may include your first and last name, your email address, your birthday, your zip/postal code and/or your phone number. Providing any information other than your email address is optional to you when registering to receive newsletters.
When receiving a registration, we log and store the date/time of registration and a unique identifier such as the IP address the registration was received from. This solely serves evidentiary purposes in case your contact detailed are used by an unauthorized party.
When registering to receive newsletters or similar information in the Application, you need to explicitly declare your consent in our processing of your personal data for this purpose. You are under no obligation to provide such consent and, if you choose to do so nonetheless, you may withdraw your consent at any time with future effect for any or no reason by following the unsubscribe link contained in any email communication to you or by sending us an email at https://www.highlandhillschurch.com/contact.
Recipients of Your Personal Data
In the following circumstances, we disclose your personal data to the following third parties, as required or permitted by applicable law:
Who Is your Personal Data Disclosed To? What Is the Purpose Underlying the Disclosure?
To track member engagement and improve experience of the application.
Third-party suppliers and service providers including:
Bizness Apps, Inc., 7590 Fay Avenue, La Jolla, CA 92037, USA;
Amazon Web Services
Go Church Brands LLC
To assist us in the operation or improvement of the Application and to enhance our products and services.
To other third parties in line with applicable legal requirements (where applicable) To comply with legal obligations that we are subject to.
Data Transfers to Recipients Outside of the EU/EEA[Note: Statements to be adjusted as necessary in light of where the controller and its affiliates and third-party service providers with access to Application data are located.]
Certain of our affiliated companies and third-party service providers are located outside the EU/EEA in jurisdictions that are not subject to an unqualified adequacy decision by the EU Commission finding them to provide an adequate level of protection of personal data, i.e. a level of protection of fundamental rights and freedoms that is essentially equivalent to that guaranteed within the EU.
However, to ensure an adequate level of protection of your personal data, we enter into data processing and data transfer agreements with our affiliated companies and third-party service providers outside of the EU/EEA that incorporate the provisions of the Standard Contractual Clauses approved by the EU Commission or implement other appropriate safeguards with them. You can ask for a copy of such appropriate safeguards by contacting us at https://www.highlandhillschurch.com/contact.
How Long We Keep Your Personal Data[Note: To be confirmed by the controller whether the statements contained in this paragraph are correct and complete.]
We have implemented appropriate retention periods for your personal data collected or otherwise processed on or through the Application as set forth in our records management policy. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or the compliance with legal obligations, it will be deleted as soon as the underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent.
Your Rights Regarding the Processing of Your Personal Data
Subject to the conditions set out in the applicable law, you have, without limitation, the rights to (i) inquire whether and what kind of personal data we hold about you and how it is processed, and to access or request copies of such personal data, (ii) request the correction or supplementation of personal data about you that is inaccurate, incomplete or out-of-date in light of the purposes underlying the processing, or to (iii) obtain the erasure of personal data no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, processed for legitimate interests that, in the context of your objection, do not prove to be compelling, or processed in non-compliance with applicable legal requirements. In addition, you have, subject to the conditions set out in the applicable law and without limitation, the rights to (iv) request us to restrict the processing of personal data in certain situations where you feel its processing is inappropriate, (v) object, in certain circumstances, to the processing of personal data for legitimate interests, and to (vi) request portability of personal data that you have actively or passively provided to us (which does not include data derived or inferred from the collected data), where the processing of such personal Data is based on consent or a contract with you and is carried out by automated means. In case of concerns, you also have the right to lodge a complaint with the competent local data protection authority.
You may exercise the above mentioned rights of access, rectification, erasure, restriction, objection and data portability by contacting us under https://www.highlandhillschurch.com/contact, even to the extent that such claims relate to the processing of personal data by one or more of the data recipients identified in this privacy statement.
Your Provision of Personal Data to Us
Your use of the Application and your provision of personal data to us in the process is purely voluntary on your part. Subject to your sole discretion, you can, at any point, stop to use the Application or, where applicable, opt out of certain data processing operations while using the Application as described in this Supplemental Statement. An exception applies if an to the extent that you want to enter into or perform a contract with us on or through the Application. In this event, providing us with your related personal information is necessary for us to be able to enter into the contract with or provide any contractual services to you.
Effective Date and Changes
This Supplemental Statement is effective 12/1/18. We may make changes, including material changes, to this Supplemental Statement from time to time and subject to our sole discretion. You should review the Supplemental Statement each time you use the Application to learn of any changes.
If you have questions about this Supplemental Statement, please contact us at https://www.highlandhillschurch.com/contact.